Skip to content

Argued with AT&T's support bot over a bill, then reported AT&T to the FCC

By @markglasgow2 on X, · US only

Read the post on X

WHAT THEY SAY

The claim

FCC complaint filed. No outcome given; the author is waiting for Starlink mobile to switch.

The bot, likely Grok Bot: what it did

Argued with AT&T's AI chat bot about a bill on the author's behalf, got angry, and reported AT&T to the FCC.

Paraphrased from the post, not the exact words.

WHAT THE POST SHOWS

Evidence: Text only Stage: Request sent

The post doesn't say what was wrong with the bill.

How we label cases

TRY THIS JOB

Negotiate your phone bill

A starting prompt, what to have ready, and what to watch for. 8 cases, 7 report a saving.

Get the prompt

More cases: negotiate your phone bill

All 8