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Xfinity bill credited $10 after the bot chatted with a live agent

$10 once

By @scotty2shottyy on X, · US only

Read the post on X

WHAT THEY SAY

The claim

A $10 credit; the post says the balance dropped from $66.54 to $56.06.

@scotty2shottyy asked the bot

Haggle my Xfinity bill.

Grok Bot: what it did

Signed into the Xfinity account, read the current bill and chatted with a live Xfinity agent until a credit was applied, thanking the agent at the end.

Paraphrased from the post, not the exact words.

WHAT THE POST SHOWS

Evidence: Provider confirmation shown Stage: Reported done

Xfinity's chat shows the agent confirming a $56.06 balance; the old balance and the credit are only in the post.

One screenshot of the Xfinity Assistant chat: the agent says the updated balance is $56.06, due October 23rd, and that everything else stays the same; the bot thanks the agent. The $10 credit and the $66.54 starting balance are only in the post, and the two balances differ by $10.48, not $10, possibly tax on the credit. The post doesn't say which Xfinity service the bill covers. The author offers a copy of the bot in a reply.

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