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Evidence: Text only Stage: Provider agreed

Missing LEGO pieces replaced through LEGO's support chat

Posted by @CreativeSkyAI on X, .

Try this job: file a warranty claim

The poster's claim

LEGO is sending replacements.

The money

Type
No amount stated
Measured against
No baseline (refund, claim or admin)

How this is counted: No amount stated; no value estimated.

What the post shows

Evidence: Text only The post states the result but shows nothing that backs it up.

The photo shows the incomplete minifigure, not LEGO's reply.

Stage: Provider agreed The provider accepted, but the change isn't in effect or the money hasn't landed yet.

What they asked the bot

Prompt (adapted)

My kid's LEGO blind box was missing pieces.

Paraphrased from the post, not the exact words.

What the bot did

Handled LEGO's customer support chat.

More cases: file a warranty claim