OpenAI refused a refund, so the bot filed an EU consumer complaint
Posted by @MarcSoehn on X, .
The poster's claim
Complaint filed; refund amount and outcome not stated.
The money
- Type
- No amount stated
- Measured against
- No baseline (refund, claim or admin)
How this is counted: No amount stated; no value estimated.
What the post shows
Evidence: Text only The post states the result but shows nothing that backs it up.
Text only. Treated as personal spending because an EU consumer complaint only covers consumers, but the "dashboard screenshots" could mean API usage, so this is not certain. Country from the X account location (Germany).
Stage: Request sent A request, claim or opt-out was sent. No answer reported.
What they asked the bot
Prompt (adapted)
Handle my OpenAI billing dispute.
Paraphrased from the post, not the exact words.
What the bot did
Translated OpenAI support's replies, drafted the owner's answers, collected dashboard screenshots, and filed an EU consumer complaint after OpenAI refused the refund.