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Walmart refunded $71.97 for a laundry detergent order that arrived spilled

$71.97 once

By @JessicaTetreau on X,

Read the post on X

WHAT THEY SAY

The claim

The money was returned, per the post; Walmart's notification shows a $71.97 refund initiated.

@JessicaTetreau asked the bot

Get my money back for a laundry detergent order that arrived spilled; the seller said it couldn't help.

Grok Bot: what it did

Read the sales policy and dealt with the seller after the seller said it couldn't help.

Paraphrased from the post, not the exact words.

The money

One-time refund

One time
$71.97
First year, in USD
$72

How this is counted: $71.97 one-time.

WHAT THE POST SHOWS

Evidence: Provider confirmation shown Stage: Provider agreed

Walmart's notification shows a $71.97 refund initiated; the money landing is only in the post.

Two photos: the spilled box, and the bot's chat with a Walmart notification on top reading that a $71.97 refund was initiated. The conversation with the seller isn't shown.

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