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A full refund from a "no refunds" swim school without a phone call

By @arangs on X,

Read the post on X

WHAT THEY SAY

The claim

Two days later the school replied that a full refund had been processed; a reminder is set to confirm the credit posts. No amount.

Grok Bot: what it did

The bot that handles the author's daughter's school life pulled the registration order and attendance history showing she was turned away for 3 classes in a row, built a timeline in Notion and drafted the refund request, which the author reviewed and sent. A separate dial bot called the front desk through Bland AI; nobody picked up.

Paraphrased from the post, not the exact words.

WHAT THE POST SHOWS

Evidence: Text only Stage: Provider agreed

Text only, in a thread by the author. The phone calls went through a separate service (Bland AI) and didn't connect; the email the bot drafted carried the case.

How we label cases

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Chase a refund

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