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An Amazon return started with one message, with the return code sent back

By @KettlebellDan on X,

Read the post on X

WHAT THEY SAY

The claim

Return done and the return code sent; the refund itself isn't reported. The author says it worked every time they tried it.

@KettlebellDan asked the bot

Return a bathing suit I just bought on Amazon that didn't fit.

Grok Bot: what it did

Found the Amazon order and handled the return, following preferences set once: drop-off at the nearer UPS store rather than Whole Foods, and a refund to the credit card rather than Amazon credit. It sent back the return code.

Paraphrased from the post, not the exact words.

WHAT THE POST SHOWS

Evidence: Bot's own report Stage: Request sent

One screenshot of the start of the Grok Bot chat: the request and the bot saying it will start the Amazon return. The rest, including the return code, is in the author's replies.

How we label cases

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Chase a refund

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