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Amazon charge for returning a wrongly delivered item refunded after two support chats

By @Oceanswave on X,

Read the post on X

WHAT THEY SAY

The claim

The author says the charge was refunded, and the bot called AT&T to ask to be taken off a call list; no amount given.

@Oceanswave asked the bot

Sort out Amazon charging me for returning a wrongly delivered item.

Grok Bot: what it did

Used Amazon's support chat to get agreement that returning a wrongly delivered item would not be charged, then a second chat to get the refund when it was charged anyway. Separately, through a voice setup the author built, it called AT&T to take the author off a call list.

This post covers several jobs. It is filed under the main one.

Paraphrased from the post, not the exact words.

WHAT THE POST SHOWS

Evidence: Text only Stage: Reported done

Text only, a reply under another user's post about a Grok Bot handling a live support chat. No amount, chat or call record is shown. The AT&T call used a Twilio and Grok Voice setup the author built.

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Chase a refund

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