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Refund request for nearly a year of phone overcharges written for the author to send

WHAT THEY SAY

The claim

Refund request sent; no amount or outcome given.

@GoldenLight9999 asked the bot

Get my refund for the overcharges from my cell phone company.

Grok Bot: what it did

Wrote an email to the cell phone company's customer service asking for a refund of almost a year of overcharges; the author signed and sent it.

Paraphrased from the post, not the exact words.

WHAT THE POST SHOWS

Evidence: Text only Stage: Request sent

Text only, a reply under another user's post about their bot team. The carrier, amount and reply aren't given.

How we label cases

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Chase a refund

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More cases: chase a refund

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