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SGD 252 refunded after a stranger's Canva plan was found on the author's card

By @0x_Zhuang on X,

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WHAT THEY SAY

The claim

Canva refunded SGD 252, cancelled the stranger's subscription and removed the author's card. Canva only refunded the six most recent invoices; older charges would need a dispute through the bank.

@0x_Zhuang asked the bot

Go through my monthly transactions and cross-check my subscriptions.

Grok Bot: what it did

Went through the author's monthly transactions, found they had been paying for a stranger's Canva account for over a year, emailed Canva on their behalf, read Canva's reply and drafted a thank-you asking which invoices the refund covers.

Paraphrased from the post, not the exact words.

WHAT THE POST SHOWS

Evidence: Bot's own report Stage: Provider agreed

Screenshot of Grok Bot's messages relaying Canva's reply: SGD 252 refunded, the subscription cancelled and the card removed, with the refund taking 10 to 20 business days to show. Canva's own email is not shown. The amount is in SGD, which the site does not convert, so no amount is stored. Charges older than the six refunded invoices were not recovered.

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